The safety of our passengers is our main priority. Our airports are ready to accommodate the increase of passenger traffic with the strictest compliance to the new Standard Operating Procedures (SOPs). Our front liners are on the ground to help passengers and ensure the processes at each touchpoint are carried out efficiently. We would like to remind all passengers to also play their part in adhering to the new norms of travelling, by wearing face masks, practising physical distance and frequently sanitise and wash their hands.
We will screen the body temperature of all airport guests at every point of the entrance to the terminal building.
Physical distancing markers are also in place to help guide airport guests.
We have also installed anti-microbial sneeze guards at service counters as well as hand sanitisers throughout the terminal.
The airport terminals are also regularly sanitised and disinfected using various methods such as dry-mist fumigation with a water-based chemical that kills 99% of microorganisms, Blu-ray anion nanospray gun and micro-mist blower which forms a thin layer of coating that protects the surfaces from any unwanted microorganism.
Updated information on digital screens
These measures are augmented by the presence of on-ground safety compliance officers patrolling the terminals and safety messages on digital screens to remind airport guests to continue practising safe measures.